We love our customers and our customers love us. but don't take our word for it.
"Thank you - all the information is accurate.
And thanks for always being so prompt. It's wonderful to work with you."
Rita
"Thanks for your very helpful email. On a personal note, I think your service is absolutely great. It is a rare thing, indeed, these days to be working with such a fantastic vendor and knowledgeable, friendly representatives.
Best,"
Stephanie
"I cannot get ahold of my LOCAL TELEPHONE PROVIDER as fast as I can get ahold of one of you guys. And even when I can't get ahold of the person I think I need to get a hold of WHOEVER PICKS UP THE PHONE ACTUALLY HANDLES THE CALL!!!!!!!!!!!!!!!!!!!!!!!!! Please inform other companies on this planet how to do this. I have been an Administrator for 12 years and have never found a single vendor who is able to provide a product/service that is THIS user friendly. Friendly being the key word. Please forward this email to the highest level of your company as I hope they never change this basic business concept. Also, please let me know if this is a publicly traded company as I have not been as impressed with any company in terms of performance and ease of use in a long time. No matter how big or small your company is, you should be very proud.
Respectfully,"
David Moreno III, Office Manager
"Thanks for following up. All is going well and everyone has good words to say of your service. If I do hear otherwise, I will let you know. Till then, do pass our thanks to everyone at your end for the good job.
Thanks,"
Sonu
"It went very well. Your services will help us immensely. Our board members and program participants live all over the country, so this will enable us to meet over the phone which will help us run our program more effectively and efficiently. We are a small organization, run by a small volunteer staff residing in diffent parts of the country and therefore don't have the office ameneties that most organizations do. Offering conferencing to our small organization helps us immensely and will enable us to grow. Thanks!"
Tracy Arobba, RN
"You are the absolute best! I really appreciate the great Customer Service your company always provides, but you especially always give your best! Thank you so much!"
Carolyn Solimine
Senior Administrator - Accreditation Activities
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2 comments:
I have been trying for months to get your accounting department to post a check of mine they have cashed and not posted to my account. Your back room is ruining your relationship with this now former customer. Can you get someone with authority and brains to contact me and clear up your mess?
We have been using your Audio Conferencing for over a year now and the service has worked great. We have board members spread across the state from the Detroit area to the far reaches of the Michigan Upper Peninsula, so being able to teleconference has been very important. It has been easy to use and I have not had any complaints from the other board members on the service.
Sincerely,
David Stickles
President
HDSA Michigan Chapter
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